Love my new Uri 42” Fire Pit Table. Looks perfect with my chairs and big enough to eat dinner on it. Came packed beautifully and came in less than two weeks. Great customer service, too.
The assembly of the table was easy and we are happy with the quality of the materials. The fire glass did not come in the box and therefore we have been unable to use the fire table, so I cannot comment on that. I contacted customer service and was informed that the warehouse will be asked to send me the fire glass. I am not sure if that actually happened and I was not sent a tracking number, so I cannot see if it is on the way. I will wait a few more days and if it does not show up, I will follow up further.
Thank you for your positive review. I can assure you that your fire glass has been shipped! Please note that although I have added your replacement to our system, the order processing and tracking number creation is handled by another team. Therefore, I am unable to provide real-time tracking updates while our conversation is ongoing. The tracking number for replacements is created after our initial contact and emailed once ready. I hope you enjoy your fire pit once you get to use it!
Ashton - Kinger Home
Met all expectations. Beautiful, functional and easy to assemble.